Customer Connect

Introducing a new simple, streamlined method for communicating with us.

Request datasheets, query invoices, view your order history and access live technical product support all within one simple dashboard.

How it Works

Live Product Support

Full Order History

Query Invoices

Insightful Reports

Connect your customer to our technical team

For times when you don’t have the answers, open a ticket to let you or your customer speak directly with our technical team.

Customer has an enquiry

Open a support ticket (for you, or on behalf of your customer)

Get live support directly from us

Win more work

Ever turned a customer away because your product knowledge wasn’t perfect?

Get live technical advice and support right when you need it, allowing you to win more work.

Customer satisfaction

Turn disappointment into customer success stories.

Provide your customers with unbeatable customer service, direct from the supplier.

Complete transparency

Your customers are your priority.

All messages between supplier and your customer can be read by you, ensuring fair play.

All outstanding and in progress work at your fingertips

See a detailed overview of all your previous orders and quotes. Includes delivery times, product descriptions and quantities.

Query any invoices and datasheets all from within the platform.

Gain valuable business insights with exportable reports

View, export and download data such as your quarterly spend, most popular products and more to make the best possible business decisions.

Most Popular Products

Quarterly Spend

Average Win Rate

...and many more!

Ready to get started?


Request a demo