Customer Connect
Request datasheets, query invoices, view your order history and access live technical product support all within one simple dashboard.
How it Works
Live Product Support
Full Order History
Query Invoices
Insightful Reports
Connect your customer to our technical team
For times when you don’t have the answers, open a ticket to let you or your customer speak directly with our technical team.
Customer has an enquiry
Open a support ticket (for you, or on behalf of your customer)
Get live support directly from us
Win more work
Ever turned a customer away because your product knowledge wasn’t perfect?
Get live technical advice and support right when you need it, allowing you to win more work.
Customer satisfaction
Turn disappointment into customer success stories.
Provide your customers with unbeatable customer service, direct from the supplier.
Complete transparency
Your customers are your priority.
All messages between supplier and your customer can be read by you, ensuring fair play.
All outstanding and in progress work at your fingertips
See a detailed overview of all your previous orders and quotes. Includes delivery times, product descriptions and quantities.
Query any invoices and datasheets all from within the platform.
Gain valuable business insights with exportable reports
View, export and download data such as your quarterly spend, most popular products and more to make the best possible business decisions.
